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FAQs

  • Which countries do you ship to?

We ship Worldwide with Fed-ex or TNT express post. You will get the tracking number. 

  •  Do you have WHOLESALE discounts?

 YES,  Discount codes;

%20 : EYE20 (over 300$)
%40 : EYE40 (over 600$)
%50 : WHOLESALE50 (over 1000$)

     Please contact us if you have any questions.

    •  I still haven’t received my order, What can I do?

    Your order is of the utmost importance. If there is an unforeseen issue to arise, please contact us so it can be handled swiftly and promptly. If it doesn’t arrive in expected time, wait few more days, please don’t worry, if something happens to your order, we can always refund your money or resend the package.

    Estimated shipping times; 

    • we need 3-5 days to prepare your orders.
    • Shipping takes 3-5 days.

    If you need urgent please contact us.

     

    • How can I find more?

    Want to keep up more items & discount & news? 

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    • Customs and import taxes

    We do not charge sales tax. We ship worldwide, we don’t have any custom issues normally. Buyers are responsible for any customs and import taxes if that may apply in their country.We are always happy to help if you need any extra documents for customs if needed, please contact us.

    • Returns $ Exchanges

    We gladly accept returns, exchanges and cancellations

    Contact us within: 3 days of delivery
    Dispatch items back within: 7 days of delivery
    Request a cancellation within: 6 hours of purchase

    The following items can't be returned or exchanged

    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

    • Custom or personalised orders

    Conditions of return

    Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    • Questions about your order?

    Please contact us if you have any problems with your order.